This Privacy Policy also describes the choices available to you regarding your personal information and how you may request access to, correction of, or deletion of your information, subject to applicable law.

Things you should know

1. What information we collect

We may collect personal information that you voluntarily provide to us, including when you contact us, request information, submit an inquiry, subscribe to updates, engage us for services, or otherwise communicate with us.

This information may include:

• name
• company name
• job title
• email address
• phone number
• mailing address
• information contained in your message, inquiry, or request
• any other information you choose to provide to us

We may also collect certain technical and usage information when you visit our website, such as:

• IP address
• browser type
• device type
• operating system
• pages viewed
• referring/exit pages
• date and time of access
• clickstream or usage information
• cookie and similar technology data

Where Elasticyber provides professional services to clients, we may also process personal information on behalf of clients and under their instructions, as permitted by applicable contracts and law. In such cases, the relevant client remains responsible for the personal information it provides to us, and our handling of that information may also be governed by contractual terms with that client.

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with an individual.

2. How we use your information

We may use personal information to:

• respond to your inquiries and requests
• communicate with you about our services and capabilities
• provide, manage, support, and improve our services
• administer our relationship with clients, suppliers, and business contacts
• send newsletters, updates, or marketing communications where permitted by law or based on your consent
• maintain the security and integrity of our website, systems, and services
• detect, prevent, investigate, and respond to fraud, misuse, security incidents, or other unlawful activity
• comply with legal, regulatory, contractual, and professional obligations
• establish, exercise, or defend legal claims

We only collect and use personal information to the extent reasonably necessary for legitimate business purposes, service delivery, security, and legal compliance.

3. Sharing your information

We do not sell personal information.

We may share personal information in the following circumstances:

Service Providers
We may share information with trusted third-party service providers who support our business operations, such as website hosting providers, cloud service providers, email and collaboration tools, analytics providers, customer relationship management tools, and other business support vendors. These third parties are authorized to use personal information only as necessary to provide services to us or on our behalf.

Clients and Professional Engagements
Where we provide services to a client, we may use and disclose information as necessary to perform those services, subject to confidentiality obligations and contractual commitments.

Legal and Regulatory Requirements
We may disclose personal information where required to do so by law, regulation, court order, legal process, or lawful request from government or regulatory authorities, or where necessary to protect our rights, property, systems, personnel, clients, or others.

Business Transactions
We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to appropriate confidentiality protections.

With Your Consent
We may share your information for other purposes where you have provided consent.

4. Keeping your information secure

We take reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

These measures may include access controls, authentication measures, encryption or secure transmission methods where appropriate, logging and monitoring, secure hosting environments, and internal processes intended to limit access to personal information on a need-to-know basis.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect personal information using reasonable safeguards, we cannot guarantee absolute security.

5. Marketing communications and subscriptions

If you provide your contact information to us, we may send you communications about our services, insights, updates, events, or other information that may be of interest to you, where permitted by law.

You may opt out of receiving marketing communications from us at any time by:

• using the unsubscribe link included in the communication, where available, or
• contacting us using the details below

Please note that even if you opt out of marketing communications, we may still send you service-related, transactional, or administrative communications where necessary.

6. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide services, manage our business relationships, maintain appropriate records, resolve disputes, enforce agreements, and comply with legal, regulatory, tax, accounting, and professional obligations.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.

7. Cookies and similar technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, and help us understand how visitors interact with our site.

Cookies are small data files stored on your device. They may collect information such as browser type, device identifiers, pages visited, session activity, and preferences.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

If we use analytics or similar tools on our website, those tools may collect aggregated or technical information to help us improve website performance, usability, and security.

8. Third-party websites and services

Our website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices, content, or security.

We encourage you to review the privacy policies of any third-party websites or services you access.

9. Cross-border processing

Personal information may be stored or processed in jurisdictions outside your province, territory, or country of residence, including by third-party service providers that support our operations.

Where that occurs, personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in accordance with applicable laws. We take reasonable steps to ensure appropriate protections are in place when personal information is handled by third parties on our behalf.

10. Your privacy choices and rights

Subject to applicable law, you may have the right to:

• request access to personal information we hold about you
• request correction of inaccurate or incomplete personal information
• request deletion of personal information in certain circumstances
• withdraw consent, where processing is based on consent
• object to or request restriction of certain processing, where applicable
• opt out of marketing communications

To make a privacy-related request, please contact us using the contact details below. We may need to verify your identity before responding to your request.

11. Children’s privacy

Our website and services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal information directly from children through our website.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to review and address the matter.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technologies, legal obligations, or privacy practices.

When we update this Privacy Policy, we will revise the “Effective Date” above. Your continued use of our website or interaction with us after an update means the updated Privacy Policy will apply, subject to applicable law.

13. Contact us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact:

Elasticyber Intellectuals Inc.
Website: elasticyber.com
Email: info@elasticyber.com
Phone: +1 (647) 295-2500
Location: Barrie, Ontario, Canada